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Privacy policy

Privacy Policy at Kenilworth Acupuncture

This Policy explains when and why I collect personal information from patients or prospective patients.  It also explains how I use it and keep it secure.

Any questions regarding this Policy and my privacy practices should be sent by email to coral.perfitt@gmail.com or by writing to Coral Perfitt 54 Hyde Road, Kenilworth, CV8 2PD Alternatively, you can telephone 01926 853828.

How do I collect information from you?

I obtain information about you when you email or telephone me giving details about your health issue, or from you during your initial diagnosis or during ongoing treatments.

What type of information is collected from you?

The personal information I collect will include your name, address, email address, telephone numbers, age and may include any details you give about your health and life. Records of attendance and personal and  diagnostic  notes are kept on paper only and held in the secured premises. No public have free access to the building. The practice has no card payment facility so no card information is held. Mobile numbers and email addresses may be held on my private devices.

How is your information used?

I use your information to:

  • Help me identify you and your health/life issues and give the appropriate treatment.
  • Remind you when appointments are scheduled or make or change appointments.
  • Process payments.
  • Fulfil my statutory obligations to hold your records for seven years or as long as is necessary for relevant activities.

Information sharing:

  • I will never share your information with a third party for marketing purposes.
  • I will only share your information with other medical practitioners after gaining  your explicit approval.
  • Contact information will not be used for promoting my services.

Review of this Policy

I keep this Policy under regular review. This Policy was last updated in May 2018.